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My Internet browser has been upgraded / reinstalled. However, I cannot see my Digital Certificate through the browser any more. What must I do?
When your browser is upgraded or reinstalled, the certificates and cryptographic keys stored in it are permanently lost. If you have a backup of your certificate in the form of a .p12 or .pfx file, you can 'import' your certificate from this file.
If you don't have a backup of your certificate, you will need to apply for a fresh certificate. Please contact your RA Administrator for the same.
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Last Updated
27th o March, 2013

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